Contact ON THAT ASS Customer Service
How to Reach a Person at ON THAT ASS
Verified Contact Information
Customer Service:
-
+44 208 175 2876
General Info:
corporate@onthatass.com
Jobs/ Career:
jobs@onthatass.com
Media:
press@onthatass.com
Press Inquiries
ON THAT ASS Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ON THAT ASS Phone Number
+44 208 175 2876
Most Popular ON THAT ASS Email Address
corporate@onthatass.com
ON THAT ASS Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
ON THAT ASS Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
ON THAT ASS Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ON THAT ASS Phone Number | +44 208 175 2876 |
| Most Popular ON THAT ASS Email Address | corporate@onthatass.com |
| ON THAT ASS Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| ON THAT ASS Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 70% phone, 30% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to ON THAT ASS | Address or zip code, nothing or date of birth |
Contact Information
ON THAT ASS Website:
ON THAT ASS Help Center:
Corporate Office Address:
ON THAT ASS International
Graafsebaan 135A
Rosmalen,
Noord-Brabant
5248
Netherlands
Other Info (opening hours):
Mailing Address:
P.O. Box 2013
202 CA `s-Hertogenbosch
Summary of ON THAT ASS Customer Service Calls
765
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ON THAT ASS?
Activation/ Cancellation Question:
- “Canceled membership”
- “Cancel my subscription”
- “Won’t let me cancel my membership”
Payments and Charges Question:
- “To stop payments”
- “Payment”
- “Charged after cancellation £35.96”
Account Question:
- “Membership”
- “Membership is cancelled but still trying to take money”
- “Subscription”
Refund Question:
- “Refund”
- “I want a refund”
- “I was trying to refund and it’s now taken the rest of my money”
Request for Information Question:
- “Request a refund”
- “About my membership”
- “Want to speak to someone as I can’t afford to pay for my boxer shorts as I’m on benefits”
Shipping and Delivery Question:
- “Wrong size”
- “My parcel hasn’t arrived it’s been 9 days”
- “Not received order”
Product/ Service Question:
- “I can't make a purchase”
- “Faulty product”
- “Complaint”
Return/ Replace Question:
- “Change size”
- “Incorrect charge”
- “Change a membership”
Staff Question:
- “Unhappy with service”
- “Customer service”
- “Been fruded”
Cards Question:
- “Because someone used mine card”
- “Waiting for new card as was stolen”
Website/ Application Question:
- “Impossible website”
Other Question:
- “Missing merch”
- “Subscriton”
- “It won’t let me select my free pair of boxers”
Compare ON THAT ASS Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
ON THAT ASS